Shipping policy
Processing Time:
All orders are processed within 24–48 hours.
UK Delivery:
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Standard Shipping: 3–5 business days
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Express Shipping: 1–2 business days
International Delivery:
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Standard Shipping: 7–12 business days
Tracking:
All orders include a tracking number once shipped.
Damaged or Lost Orders:
If your order arrives damaged or doesn’t arrive, contact us within 48 hours for support.
Customer Responsibility:
Please ensure your address is correct at checkout. We are not responsible for delays due to incorrect information.
Support:
Email us anytime at info@zencolletion.co.uk
